Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Make a purchase or place an order for jewelry
• Register for an account on our website
• Contact us via email, phone, or contact form
• Subscribe to our newsletter or marketing communications
• Visit our website and interact with our services

Personal Information

The personal information we may collect includes:

• Full name
• Email address
• Telephone number
• Postal address and delivery address
• Payment information (processed securely through third-party payment processors)
• Jewelry preferences and style information

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referral source
• Device information

2. How We Use Your Information

We use the collected information for the following purposes:

• Process and fulfill your jewelry orders and transactions
• Communicate with you about your purchases and inquiries
• Provide customer service and support
• Personalize your shopping experience
• Send promotional materials about new collections (with your consent)
• Improve our website, products, and services
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Trusted service providers who assist in operating our website and conducting our business
• Payment processors for secure transaction processing
• Shipping companies for order delivery
• Legal authorities when required by law or to protect our rights
• In connection with a business transfer, merger, or acquisition

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage systems
• Limited access to personal information
• Regular security assessments and updates

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

6. Your Privacy Rights

Under New Zealand privacy law, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your information
• Request data portability

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than New Zealand. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the date at the top. Your continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: